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Technical Support

Describe how to get technical Support for SALOME with the A-la-carte programs

Technical support

This option is optimal for complex issues exceeding the frames of a Helpdesk query.

It may imply sorting out issues whilst creating study with SALOME with help of Open CASCADE engineers, or helping your developers to create a SALOME extension plug-in.

Another case is provision of an exhaustive analysis report about your particular problem containing recommendations, guidelines, etc.

Such need usually occurs in the course of your project when seeking for some smart implementation, aiming at additional performance gains and in other similar conditions. In such circumstances only the experienced team of engineers and experts, dealing closely with the SALOME core development team will find a solution and that is why our team will be at your disposal!

Together with the Customer Support manager you will define the complexity of such issue and appropriate efforts to be applied by our support team.

Technical support is available as an option within a-la carte programs.
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