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Very often can´t save or export files in Windows

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Very often can´t save or export files in Windows

Posted by Sergio Pluchinsky at June 03. 2019

Hi, this is something that is happening since Salome 8.2 and now with 9.3 in Windows 8/10 version (and three different computers), very often I cannot save .hdf files in any folder, the same for exporting to .step or .stl (luckily .unv meshes have no issues)

The error message are:

----------------------------------------------------------------

Can't save file "C:/zTemp/test.hdf".

Possible reasons:

— permission denied;

— unsuff‌icient disk space;

—  application error.

Try to use another file name.

----------------------------------------------------------------

 

I have tried:

Running Salome as admin

Changing the folder

Using folder whit no spaces or special character in name

Verified that I have more than 200 Gb of space

Sometimes, it allow to save the file, so I do it, work a litle, save again, again... and in one moment it tells me the same, that I can't save the file...that was saved before without problems.

 

Best regards

 

 

 

Attachments

Re: Very often can´t save or export files in Windows

Posted by Nabil Ghodbane at June 03. 2019

Hi,

I didn't manage to reproduce the reported issue .

If the issue occurs again with the latest release, you could dump the study as  a python script and send it.

Thanks. 

Re: Very often can´t save or export files in Windows

Posted by Sergio Pluchinsky at June 04. 2019

Thanks for the supports. Today I have the same issue, a file that was saved yesterday as Study2.hdf, today was not possible to save again, but after changing the name was able. Sometimes even changing the name or folder can be saved.

Attached:

Study2.hdf (original file, can't be saved)

Study3.hdf (as saved)

Study2.py (dump of Study2.hdf)

 

I'm using Salome 9.3 on Windows 8, but again this issues happen also in Windows 10 or old Salome 8.2

Attachments

Re: Very often can´t save or export files in Windows

Posted by Nabil Ghodbane at June 05. 2019

Thanks for sending the material. We could  reproduce the issue, even if the SALOME_TMP_DIR is consistently set.

We raised the issue to our development team and will get back to you soon.

Re: Very often can´t save or export files in Windows

Posted by Sergio Pluchinsky at June 05. 2019

Thanks for your support!. I'm having this issue since last year or more, is very frustrating not being able to save the model, and it happens on different computers with different Windows and Salome versions.

Regards

Re: Very often can´t save or export files in Windows

Posted by Nabil Ghodbane at June 07. 2019

Hi Sergio,

Study2.hdf is in READONLY mode. Was this done on purpose?

thanks,

Re: Very often can´t save or export files in Windows

Posted by Sergio Pluchinsky at June 07. 2019

Nabil, the file was created, and then saved, one or two times. After that I was unable to save it again. Have made no changes in the readonly state by myself in any moment, but this could be a workaround, changing it's state with the file explorer in cases it refuse to save it. Will try it as soon as it happen again.

Thanks

Re: Very often can´t save or export files in Windows

Posted by Sergio Pluchinsky at June 11. 2019

Can confirm that the readonly state changes (sometimes) during use of the file, and that causes that can't be saved. Whit the file opened, changing the status with the file explorer allow then to be saved.

 

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